ATM Software

Banks’ ATM software projects increasingly extend beyond the channel. Omnichannel initiatives see the ATM integrated with mobile banking, CRM and other platforms, while transformation projects demand new functionality, authentication and personalisation capabilities. Banks’ requirements are therefore changing rapidly, from both technical and business perspectives. ATM Software 2023 provides vendors and other industry stakeholders with comprehensive market and competitor data, plus in-depth analysis of 39 leading banks’ future plans and procurement strategies.

Key info

Contents

• Q4 2022 data by country and region
• Size of multivendor software sector and total bank-grade ATM market
• Number and names of banks using multivendor software
• Vendor shares of multivendor software and total market
• 2027 forecasts for adoption of multivendor application and monitoring software
• Historical figures (2020, 2017, 2015, 2012, 2009 and 2007 for application software; 2020, 2017 and 2015 for monitoring software)

Part 2: Bank Perspectives

The report comprises detailed profiles of 39 leading institutions from 23 countries, addressing a wide range of topics:

• Background on bank, including ATM estate
• Details of ATM software platform
• Customer experience: current and future ATM software projects, including authentication technologies, CRM/personalisation andintegration with other channels
• Software procurement including purchasing process and vendor/product selection criteria
• Perspectives on ATM network management, including monitoring

Geographic coverage

Part 1 provides data for the following 63 countries individually, and in aggregate for the other markets within each region

Asia-Pacific
Australia • Bangladesh • China • Hong Kong • India • Indonesia • Japan • Malaysia • New Zealand • Pakistan • Philippines • Singapore • South Korea • Taiwan • Thailand • Vietnam

North America
Canada • USA

Latin America
Argentina • Brazil • Chile • Colombia • Ecuador • Mexico • Peru

Western Europe
Austria • Belgium • Denmark • Finland • France • Germany • Greece • Ireland • Italy • Netherlands • Norway • Portugal • Spain • Sweden • Switzerland • Turkey • UK

Central and Eastern Europe
Belarus • Bulgaria • Croatia • Czech Republic • Hungary • Kazakhstan • Poland • Romania • Russia • Serbia • Slovakia • Ukraine

Middle East and Africa
Egypt • Iran • Israel • Kenya • Morocco • Nigeria • Saudi Arabia • South Africa • UAE